Refund policy
Last updated: March 2, 2025
Welcome to Vibe tu hai. We value your satisfaction and aim to provide high-quality products and service. Please review our Return & Refund Policy below.
No Return or Refund Policy
At this time, Vibe tu hai does not offer returns or refunds on any purchases. All sales are considered final.
Exchange Policy
We do offer exchanges under the following conditions:
Eligible for Exchange:
- Size issues
- Genuine defects or incorrect items received
- Item must be unworn, unwashed, and in original packaging
- Exchange request must be made within 3 days of receiving the item
How to Request an Exchange:
Contact us via:
- WhatsApp: +92 320 7970851
- Email: info@vibetuhai.com
Please include your order number, issue details, and any relevant photos if applicable.
Non-Exchangeable Items:
- Items that have been worn, washed, or damaged after delivery
- Items without original tags/packaging
- Personalized or discounted items (if marked final sale)
Shipping Costs
Customers are responsible for the shipping cost of sending the item back for exchange, unless the error was on our end.
Contact Us
If you have any questions, feel free to reach out:
- Email: info@vibetuhai.com
- WhatsApp: +92 320 7970851